Everything an NDIS provider needs to run with confidence.
Explore the full 1NTEGRA feature set across compliance, participants, workforce, rostering, medication, service delivery, finance, payroll, audit readiness, governance, documents, AI guidance and business intelligence.
Connected provider workflows
Compliance, teams and service delivery in sync.
Designed as one system
Not separate tools. One connected operating layer for your provider business.
Book demoCompliance and audit readiness
- Practice Standards tracking
- Compliance tasks and due dates
- Audit prep workspace
- Audit pack builder
- Governance records
- Risk and quality actions
- Document repository
- AI transparency records
People and service delivery
- Participant records
- Participant portal
- Service agreements
- Agreement generator
- Worker profiles
- Worker onboarding
- Worker mobile access
- Rostering and calendar
Operations and finance
- Shift reports
- Service entries
- Billing and claims
- Expense tracking
- Finance reporting
- Asset management
- Team announcements
- Multi-location support
AI and intelligence
- Staff AI assistant
- SOP assistant
- Smart operations
- Operational intelligence
- Provider maturity insights
- Advanced reports
- Policy generation support
- AI training evidence
Feature highlights
Built for the real operating rhythm of NDIS providers.
Daily work connected
Rosters, shift reports, service entries and participant records stay linked.
Evidence stays organised
Documents, policies, signatures and audit proof are easier to maintain.
Procedures become workflows
SOPs and workflows guide staff through consistent role-based steps.
Leadership gets visibility
Reports and intelligence reveal risk, maturity and performance trends.
Assets are managed
Track provider equipment, condition, maintenance and operational risk.
Teams stay aligned
Announcements and notifications keep important actions visible.
AI adoption is governed
Training, transparency and controls support responsible AI use.
Mobile-friendly for workers
Frontline staff can access shifts, reports, workflows and credentials.
Complete feature register
A fuller view of what is now inside 1NTEGRA.
The public feature page now reflects the expanded platform across compliance, participants, workforce, rostering, medication, finance, payroll, documents, operations, reporting and responsible AI.
Compliance, audit and governance
- NDIS Practice Standards tracking
- Compliance indicators and evidence gaps
- Audit preparation workspace
- Audit pack builder and exports
- Governance records and board-ready evidence
- Risk and quality register
- Incident reporting, review and corrective actions
- Two-person approval for destructive actions
Participants and service delivery
- Participant profiles and risk information
- Participant portal and nominee access
- Goals, plans and communication logs
- Service agreements and agreement generator
- Document visibility controls for participants
- Support approval and change requests
- Feedback, complaints and sentiment review
- Participant-safe summaries and portal tools
Workforce, HR and mobile staff
- Worker profiles and credential tracking
- HR credentials and expiry alerts
- Staff mobile shift hub
- Worker onboarding requirements
- Staff contracts and award-linked agreements
- Skills, availability and worker matching signals
- Leave management
- Workforce compliance ledger
Rostering and shift workflows
- Roster planning and publishing
- Calendar view and shift visibility controls
- Budget and roster conflict warnings
- Smart roster alerts
- Shift attendance and check-in workflows
- Shift reports and supervisor review
- Medication prompts during shifts
- Service entry and timesheet generation links
Medication and safeguarding
- Medication profiles
- Medication schedules
- MAR calendar and detail tables
- Medication administration records
- Missed, refused and withheld dose tracking
- Consent and review date visibility
- Medication alerts and escalation prompts
- Medication audit reporting
Finance, claims and payroll
- Service entries and reconciliation
- NDIS billing and claims workflow
- Invoice ageing and claim validation
- Budget risk and remaining funds summaries
- Business expense tracking
- Timesheets and payroll runs
- Superannuation and payday super visibility
- Award rate and payroll variance support
Documents, workflows and signatures
- Document repository
- Version history and expiry dates
- E-signature requests
- Policy and SOP library
- Workflow library and templates
- Participant document visibility
- AI-assisted document generation
- Secure evidence organisation
Operations, assets and locations
- Asset management
- Locations and service sites
- Team announcements
- Notifications and alert escalation
- Message centre and templates
- Data quality checks
- Bulk import validation support
- Role-based navigation and access controls
Insights, reports and AI governance
- Advanced reports
- Operational intelligence
- Provider maturity insights
- Staff AI assistant
- SOP assistant
- Smart operations assistant
- AI transparency register
- AI training and usage governance
Interactive feature demo
Explore how the platform modules connect.
Select a module to see what it does, what records it connects to, and the operational outcome it supports for NDIS providers.
Governance and audit
Compliance hub
Keep standards, evidence, risk and audit readiness visible every day.
The compliance workspace connects Practice Standards, compliance indicators, evidence gaps, audit preparation, governance records, risks, incidents and quality improvement actions.
Typical workflow
Identify gap
Assign task
Attach evidence
Review readiness
Capability 1
Track Practice Standards, compliance indicators, recurring tasks, due dates and accountable owners.
Capability 2
Surface evidence gaps, overdue actions, weak proof and audit risks before they become urgent.
Capability 3
Build audit packs, governance records and board-ready evidence from the same source of truth.
One intelligent operating system
Built to show operational excellence, not just store records.
1NTEGRA connects compliance, staff and participant portals, role-based security, service delivery, evidence, finance, rostering, documents, assets, announcements, SOPs, AI guidance and business intelligence so NDIS providers can operate with structure, confidence and audit-ready discipline.
Interactive system map
Click a capability to see how the system works together.
Standards mapped to evidence
Practice Standards
Track Practice Standards, indicators, compliance status, notes, priorities, evidence and assigned responsibilities.
Connected workflows
Evidence
connected
Actions
connected
Insights
connected
Compliance command centre
Standards, gaps and evidence aligned
Track Practice Standards, risks, governance actions, audit readiness and compliance tasks in one clean workspace.
Participant portal
Participant records and feedback connected
Bring agreements, schedules, shift notes, documents and feedback into a clearer participant-facing experience.
Staff portal
Frontline workflows simplified
Give workers mobile-friendly access to shifts, reports, actions, SOP guidance and the information they need to deliver support.
Role-based security and RLS
Access controlled by role and organisation
Protect sensitive records with role-level access across owners, admins, coordinators, finance, compliance, workers and viewers.
Workforce excellence
Credential expiry risk visible early
Manage workers, onboarding, mandatory training, AI certifications and HR credentials before gaps become urgent.
Service delivery engine
Rosters, participants and notes connected
Coordinate participants, rosters, shift reports, service records and notifications with less operational friction.
Evidence and audit packs
Proof ready when auditors ask
Collect documents, incidents, worker checks, policies and governance evidence into structured audit-ready packs.
Finance, billing and claims
Service activity linked to revenue
Track service entries, expenses, claims, invoices and payment progress so operations and finance stay aligned.
Governance hub
Accountability evidence organised
Keep board records, management decisions, policy reviews, risk ownership and governance evidence ready for review.
Notifications and follow-up
Critical actions surfaced early
Surface expiring credentials, overdue tasks, incident follow-ups, audit gaps and operational reminders before they are missed.
AI-guided workflows
Human oversight stays central
Give staff plain-English guidance, SOP support and next-step prompts while keeping accountability with your team.
SOP and workflow library
Consistent work, every role
Guide owners, admins, coordinators, finance, compliance and support workers through clear role-specific procedures.
Audit preparation
Registration and renewal ready
Prepare structured audit evidence across governance, incidents, participants, workers, documents and compliance tasks.
Asset management
Equipment risk and maintenance tracked
Manage provider assets, maintenance status, risk levels and operational equipment evidence in one place.
Team announcements
Internal communication centralised
Publish staff updates, operational notices and team communications inside the same workspace as daily service delivery.
Workflow library
Repeatable procedures for every team
Build and maintain SOPs, internal procedures and guided workflows that support consistency across roles and locations.
AI training and governance
Responsible AI adoption supported
Track AI learning, transparency records, feature controls and governance expectations so AI use remains safe and accountable.
Multi-location operations
Sites, teams and services organised
Support providers operating across locations with clearer assignment of workers, participants, shifts and records.
Quality improvement system
Risks become actions
Turn trends, audit findings, complaints and safeguarding concerns into visible quality improvement actions.
Operational intelligence
Trends before they become problems
See maturity, risk, finance, workforce and performance insights so leaders can act with confidence.